TERMS OF SERVICE

ENGLISH

Effective Date: August 2, 2021

The terms of this agreement ("Terms of Service") govern the relationship between you and VIVIDJOAN (SINGAPORE) PTE. LTD, VIVIDJOAN having its registered office at 1015 GEYLANG EAST AVENUE 3#02-131GEYLANG EAST INDUSTRIAL ESTATE SINGAPORE (hereinafter “Vividjoan" or "Us" or "We") regarding your use of Vividjoan’s games, websites and related services (the "Service"). Use of the Service is also governed by Vividjoan's Privacy Policy and other relevant policies, which are incorporated herein by reference.

Before accessing or using the Service, including browsing any Vividjoan website or accessing a game, you must agree to these Terms of Service and the Privacy Policy. You may also be required to register an account on the Service (an "Account"). By registering for an Account or otherwise using the Service, you affirm that you are the legal age of majority in your country of residence. If you are not, your legal guardian must review and agree to these Terms. If you access the Service from a Social Networking Site ("SNS"), such as Facebook or Google+, you shall comply with its terms of service/use as well as these Terms of Service.

BY INSTALLING, USING OR OTHERWISE ACCESSING THE SERVICE, YOU AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, PLEASE DO NOT INSTALL, USE OR OTHERWISE ACCESS THE SERVICE. USE OF THE SERVICE IS VOID WHERE PROHIBITED.

Vividjoan reserves the right, at its discretion, to change, modify, add or remove portions of these Terms of Service, its Privacy Policy and other relevant Vividjoan policies at any time by posting the amended terms on the Vividjoan Service. You will be deemed to have accepted such changes by continuing to use the Service. If at any point you do not agree to any portion of the then-current version of our Terms of Service, the Vividjoan Privacy Policy, or any other Vividjoan policy, rules or codes of conduct relating to your use of the Service, your license to use the Service shall immediately terminate, and you must immediately stop using the Service.

1. License
   1.1. Grant of a Limited License to Use the Service
   Subject to your agreement and continuing compliance with these Terms of Service and any other relevant Vividjoan policies,Vividjoan grants you a non-exclusive, non-transferable, non-sublicensable, revocable and limited license to access and use the Service for your own non-commercial entertainment purposes. You agree not to use the Service for any other purpose.
   The following restrictions apply to the use of the Service:
   You accept full responsibility for any unauthorized use of the Service by minors. You are responsible for any use of your credit card or other payment instrument (e.g. PayPal) by minors.
   You shall not (or attempt to) purchase, sell, rent or give away your Account, create an Account using a false identity or information, or on behalf of someone other than yourself; You shall not use the Service if you have previously been removed by Vividjoan, or previously been banned from playing any Vividjoan game.
   You shall use your Account only for non-commercial purposes; You shall not use the Service to advertise, or solicit, or transmit any commercial advertisements, including chain letters, junk or spam e-mail or repetitive or misleading messages to anyone.
   Login information and Your Account
   You may be required to select a password for your Account or you may also use other credentials to access the Account ("Login Information"). You shall not share the Account or the Login Information, nor let anyone else access your Account or do anything else that might jeopardize the security of your Account. In the event you become aware of or reasonably suspect any breach of security, including without limitation any loss, theft, or unauthorized disclosure of the Login Information, you must immediately notify Vividjoan and modify your Login Information. You are solely responsible for maintaining the confidentiality of the Login Information, and you will be responsible for all uses of the Login Information, including purchases, whether or not authorized by you. You are responsible for anything that happens through your Account.
   Vividjoan reserves the right to remove or reclaim any username at any time and for any reason, including but not limited with claims by a third party that a username violates the third party's rights.
   The Service supports only one Account per game on a supported device.
   License Limitations
   Any use of the Service in violation of these License Limitations is strictly prohibited, can result in the immediate revocation of your limited license and may subject you to liability for violations of law.
   You agree that you will not, under any circumstances:
   Engage in any act that Vividjoan deems to be in conflict with the spirit or intent of the Service or make improper use of Vividjoan's support services.
   Use or take part (directly or indirectly) in the use of cheats, exploits, automation software, emulators, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Service, any Vividjoan game or any Vividjoan game experience.
   Modify or cause to be modified any files that are a part of the Service or any Vividjoan game without Vividjoan's express written consent.
   Disrupt, interfere with or otherwise adversely affect the normal flow of the Service or otherwise act in a manner that may negatively affect other users' experience when using the Service or playing Vividjoan's games. This includes win trading and any other kind of manipulation of rankings, taking advantage of errors in the Service to gain an unfair edge over other players and any other act that intentionally abuses or goes against the design of the Service.
   Disrupt, overburden, or aid or assist in the disruption or overburdening of any computer or server ("Server") used to offer or support the Service or any Vividjoan game environment.
   Institute, assist, or become involved in any type of attack, including without limitation distribution of a virus, denial of service attacks upon the Service, or other attempts to disrupt the Service or any other person's use or enjoyment of the Service.
   Attempt to gain unauthorized access to the Service, Accounts registered to others or to the computers, Servers, or networks connected to the Service by any means other than the user interface provided by Vividjoan, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that is part of the Service.
   Post any information that is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously, or otherwise objectionable or offensive or engage in ongoing toxic behavior, such as by repeatedly posting information on an unsolicited basis.
   Post any information that contains nudity, excessive violence, or offensive subject matter or that contains a link to such content.
   Attempt to, or harass, abuse, or harm, or advocate or incite harassment, abuse, or harm of another person, group, including Vividjoan employees, including Vividjoan's customer service representatives.
   Make available through the Service any material or information that infringes any copyright, trademark, patent, trade secret, right of privacy, right of publicity, or other right of any person or entity or impersonates any other person, including without limitation a Vividjoan employee.
   Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying software or other intellectual property used to provide the Service or any Vividjoan game, or to obtain any information from the Service or any Vividjoan game using any method not expressly permitted by Vividjoan.
   Solicit or attempt to solicit Login Information or any other login credentials or personal information from other users of the Service or any Vividjoan game.
   Collect or post anyone's private information, including personally identifiable information (whether in text, image or video form), identification documents, or financial information through the Service.
   Use any Vividjoan game for gambling, betting or any similar activity in which prizes or rewards can be won (directly or indirectly), including betting on the outcome of matches in which you participate as a player, irrespective of whether or not there is a fee or stake involved.
   use our services for any commercial purpose or for the benefit of any third party, except as expressly permitted by Vividjoan or otherwise by us from
   time to time, including any of the following activities:
   making postings about a product or service offered by you or by any company in which you hold a direct or indirect interest;
   making postings (whether written by you or anyone else) in exchange for money or other benefits or compensation from any third party;
   posting information about product or shipping availability from third party suppliers, whether such third parties are in competition with us or not; or
   asking any other postings not in good faith;
   Vividjoan reserves the right to determine what conduct it considers to be in
   violation of the rules of use or otherwise outside the intent or spirit of these Terms of Service or the Service itself. Vividjoan reserves the right to take action as a result, which may include terminating your Account and prohibiting you from using the Service in whole or in part.
   1.2. Suspension and Termination of Account and Service
   WITHOUT LIMITING ANY OTHER REMEDIES,VIVIDJOAN MAY LIMIT, SUSPEND, TERMINATE, MODIFY, OR DELETE ACCOUNTS OR ACCESS TO THE SERVICE OR PORTIONS THEREOF IF YOU ARE, OR VIVIDJOAN SUSPECTS THAT YOU ARE, FAILING TO COMPLY WITH ANY OF THESE TERMS OF SERVICE OR FOR ANY ACTUAL OR SUSPECTED ILLEGAL OR IMPROPER USE OF THE SERVICE, WITH OR WITHOUT NOTICE TO YOU. YOU CAN LOSE YOUR USER NAME AND PERSONA IN THE SERVICE AS A RESULT OF ACCOUNT TERMINATION OR LIMITATION, AS WELL AS ANY BENEFITS, PRIVILEGES, EARNED ITEMS AND PURCHASED ITEMS ASSOCIATED WITH YOUR USE OF THE SERVICE, AND VIVIDJOAN IS UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY SUCH LOSSES OR RESULTS.
   WITHOUT LIMITING OUR OTHER REMEDIES, WE MAY LIMIT, SUSPEND OR TERMINATE THE SERVICE AND USER ACCOUNTS OR PORTIONS THEREOF, PROHIBIT ACCESS TO OUR GAMES AND SITES, AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT, AND TAKE TECHNICAL AND LEGAL STEPS TO PREVENT USERS FROM ACCESSING THE SERVICE IF WE BELIEVE THAT THEY ARE CREATING RISK OR POSSIBLE LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ACTING INCONSISTENTLY WITH THE LETTER OR SPIRIT OF OUR TERMS OR POLICIES. ADDITIONALLY, WE MAY, IN APPROPRIATE CIRCUMSTANCES AND AT OUR SOLE DISCRETION, SUSPEND OR TERMINATE ACCOUNTS OF USERS WHO MAY BE REPEAT INFRINGERS OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS.
   VIVIDJOAN RESERVES THE RIGHT TO TERMINATE ANY ACCOUNT THAT HAS BEEN INACTIVE FOR 180 DAYS.
   Vividjoan reserves the right to stop offering and/or supporting the Service or a particular game or part of the Service at any time, at which point your license to use the Service or a part thereof will be automatically terminated. In such event, Vividjoan shall not be required to provide refunds, benefits or other compensation to users in connection with such discontinued Service. Termination of your Account can include disabling your access to the Service or any part thereof including any content you submitted or others submitted.
   You may terminate your Account at any time and for any reason.
2. Ownership
   2.1. Games and Service
   All rights, title and interest in and to the Service (including without limitation any games, titles, computer code, themes, objects, characters, character names, stories, dialogue, catch phrases, concepts, artwork, animations, sounds, musical compositions, audio-visual effects, methods of operation, moral rights, documentation, in-game chat transcripts, character profile information, recordings of games played using a Vividjoan game client, and the Vividjoan game clients and server software) are owned by Vividjoan.Vividjoan reserves all rights, including without limitation, all intellectual property rights or other proprietary rights, in connection with its games and the Service.
   2.2. Accounts
   NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN THE ACCOUNT, YOU JUST HAVE THE RIGHT TO USE THE ACCOUNT AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF VIVIDJOAN.
   2.3. Virtual Items
   You acknowledge and agree: (a) that Vividjoan may change the price of Virtual Items at any time, without notice, for any reason or for no reason, (b) that the amount of virtual points necessary to obtain certain Virtual Items may fluctuate, and (c) that Vividjoan has no liability to You for any changes in the price of such Virtual Items and/or the amount of virtual points necessary to obtain Virtual Items.Vividjoan reserves the right, without prior notification, to limit the quantity of the Virtual Items You can purchase and/or to refuse to allow You to purchase such Virtual Items. You acknowledge and agree that Vividjoan shall have no liability for loss of Virtual Items due to any unauthorized third party activity, such as hacking, phishing, password mining, social engineering, and/or any other unauthorized third party activity.Vividjoan may replace such lost Virtual Items at its sole discretion on a case-by-case basis, without incurring any further obligation or liability.Vividjoan owns, has licensed, or otherwise has rights to use all of the content that appears on or in the Service. Notwithstanding any provision to the contrary herein, You agree that You have no right or title in or to any content that appears in the Service, including without limitation the Virtual Items therein, whether “earned” in a game or “purchased” from Vividjoan.
3. User Content
   3.1. User Conduct
   You may be required to register an account (the “Account”) on the Service. Your use of the Service is governed by and maintained and enforced by Vividjoan through “User Conduct.” You are entirely responsible for knowing, understanding, and abiding by User Conduct. The User Conduct rules are not exhaustive, and Vividjoan reserves the right to determine which conduct is considered to be outside the spirit of the Games and to take disciplinary measures, including the termination and deletion of user accounts, prohibiting user from using the Service in whole or in part. User Conduct governs all aspects of your interaction with the Games, including, without limitation, selecting an in-game name, posting messages, interacting with other users, and otherwise accessing the Games.
   You acknowledge and agree that if Vividjoan finds, at its sole discretion, that you have violated User Conduct, you may no longer have access to the violating item/items and/or Vividjoan reserves the right to take actions, which may include terminating your account and prohibiting you from using the Service in whole or in part.
   3.2. Submission of User Content
   "User Content" means any communications, images, sounds, and all the material, data, and information that you upload or transmit through a Vividjoan game client or the Service, or that other users upload or transmit, including without limitation any chat text. By transmitting or submitting any User Content while using the Service, you affirm, represent and warrant that such transmission or submission is (a) accurate and not confidential or misleading; (b) not in violation of any laws, contractual restrictions or other third party rights, and that you have permission from any third party whose personal information or intellectual property is comprised in the User Content; (c) free of viruses, adware, spyware, worms or other malicious code; and (d) you acknowledge and agree that any of your personal information within such content will at all times be processed by Vividjoan in accordance with its Privacy Policy.
   The Service may include various forums, blogs, and chat rooms where You and other users can post Your observations and comments on designated topics (“User Content”).Vividjoan cannot guarantee that other users will not use the ideas and information that You share. Therefore, if You have an idea or information that You would like to keep confidential do not post it on the Service.VIVIDJOAN IS NOT RESPONSIBLE FOR ANY USER’S USE, MISUSE OR MISAPPROPRIATION OF ANY CONTENT OR INFORMATION POSTED IN ANY FORUMS, BLOGS AND CHAT ROOMS INCLUDING, WITHOUT LIMITATION, YOUR USE, MISUSE, OR MISAPPROPRIATION, OR ANY INFORMATION A USER MAY PROVIDE TO ANY SERVICE PROVIDER OR OTHER USERS. By making available any User Content through the Service, You hereby grant to Vividjoan a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license, with the right to sublicense, to use, copy, adapt, modify, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, broadcast, access, view, and otherwise exploit such User Content only on, through or by means of the Service.Vividjoan does not claim any ownership rights in any such User Content and nothing in these Terms will be deemed to restrict any rights that You may have to use and exploit any such User Content. You acknowledge and agree that You are solely responsible for all User Content that You make available through the Service. Accordingly, You represent and warrant that: (i) You either are the sole and exclusive owner of all User Content that You make available through the Service or that You have all rights, licenses, consents and releases that are necessary to grant to Vividjoan the rights in such User Content as contemplated under these Terms; and (ii) neither the User Content nor Your posting, uploading, publication, submission or transmittal of the User Content or Vividjoan’ use of the User Content (or any portion thereof) on, through or by means of the Service will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other proprietary or intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.Vividjoan may or may not regulate User Content and provides no representations or guarantees regarding the accuracy, quality, or integrity of any User Content posted on the Service. You acknowledge that chats, postings, or materials posted by users are neither endorsed nor controlled by Vividjoan, and these communications should not be considered reviewed or approved by Vividjoan. By using the Service You acknowledge and accept that You may be exposed to material You find offensive or objectionable. You are solely responsible for Your activities in connection with User Content and You agree that Vividjoan will not under any circumstances be responsible or liable for any User Content, including, but not limited to, errors in any User Content or any loss or damage incurred by use of the User Content or for any failure to or delay in removing User Content.Vividjoan reserves the right (but shall at no time be obligated) to, in its sole discretion, remove, block, edit, move, disable or permanently delete User Content from the Service with or without notice for any reason whatsoever. You hereby agree that, to the maximum extent permitted by applicable law,Vividjoan shall at no time be responsible or held liable for the removal, modification or blocking of material or User Content that may be considered offensive and shall at no time be obligated to effect such removal other than under applicable law. Vividjoan welcomes and encourages Your feedback, comments and suggestions for improvements to the Service (“Feedback”). You may submit Feedback using the contact information provided on the Site. You acknowledge and agree that all Feedback will be the sole and exclusive property of Vividjoan and You hereby irrevocably assign to Vividjoan and agree to irrevocably assign to Vividjoan all of Your right, title, and interest in and to all Feedback, including without limitation all worldwide patent, copyright, trade secret, trademark, moral rights and other proprietary or intellectual property rights therein. At Vividjoan’ request and expense, You will execute documents and take such further acts as Vividjoan may reasonably request to assist Vividjoan to acquire, perfect, and maintain its intellectual property rights and other legal protections for the Feedback.
   3.2.1. Content Screening
   Vividjoan assumes no responsibility for the conduct of any user submitting any User Content, and assumes no responsibility for monitoring the Service for inappropriate content or conduct. We do not, and cannot, pre-screen or monitor all User Content. Your use of the Service is at your own risk. By using the Service, you may be exposed to User Content that is offensive, indecent or otherwise not in line with your expectations. You bear all risks associated with the use of any User Content available in connection with the Service. At our discretion, our representatives or technology may monitor and/or record your interaction with the Service or communications (including without limitation chat text) when you are using the Service.
   By entering into these Terms of Service, you hereby provide your irrevocable consent to such monitoring and recording. You acknowledge and agree that you have no expectation of privacy concerning the transmission of any User Content, including without limitation chat text or voice communications.
   Vividjoan reserves the right in its sole discretion to review, monitor, prohibit, edit, delete, disable access to or otherwise make unavailable any User Content (including without limitation your User Content) without notice for any reason or for no reason at any time. If at any time Vividjoan chooses, in its sole discretion, to monitor the Service,Vividjoan nonetheless assumes no responsibility for User Content and assumes no obligation to modify or remove any inappropriate User Content. We have the right, but not the obligation, in our sole discretion to edit, refuse to post, or remove any User Content.
   3.3. Information Use by Other Members of the Service
   3.3.1. Public Discourse
   The Service may include various forums, blogs and chat features where you can post User Content, including your observations and comments on designated topics.Vividjoan cannot guarantee that other members will not use the ideas and information that you share. Therefore, if you have an idea or information that you would like to keep confidential and/or don't want others to use, do not post it on the Service.Vividjoan shall have no responsibility to evaluate, use or compensate you for any ideas or information you may choose to submit.
   3.3.2. Responsible For Your Own Content
   You are solely responsible for the information that you post on, through or in connection with the Service and that you provide to others.Vividjoan may reject, refuse to post or delete any User Content for any or no reason, including, but not limited to, User Content that in the sole judgment of Vividjoan violates these Terms of Service.
   3.3.3. Your License to Vividjoan
   You hereby grant to Vividjoan an irrevocable, perpetual, transferable, fully paid-up, royalty-free, worldwide license (including the right to sublicense and assign to third party) and right to copy, reproduce, fix, adapt, modify, create derivative works from, manufacture, commercialize, publish, distribute, sell, license, sublicense, transfer, lease, transmit, publicly display, publicly perform, or provide access to electronically, broadcast, communicate to the public by telecommunication, display, perform, enter into computer memory, and use and practice, in any way, your User Content as well as all modified and derivative works thereof in connection with our provision of the Service, including marketing and promotions of the Service. You also hereby grant to Vividjoan the right to authorize others to exercise any of the rights granted to Vividjoan under these Terms of Service. Except as prohibited by law, you waive any rights of attribution and/or any moral rights you may have in your User Content, regardless of whether your User Content is altered or changed in any manner. Vividjoan does not claim any ownership rights in your User Content and nothing in these Terms of Service is intended to restrict any rights that you may have to use and exploit your User Content.Vividjoan has no obligation to monitor or enforce your intellectual property rights in or to your User Content.
   3.4. User Interactions
   You are solely responsible for your interactions with other users of the Service and any other parties with whom you interact through the Service and/or Vividjoan games.Vividjoan reserves the right, but has no obligation, to become involved in any way with these disputes. You will fully cooperate with Vividjoan to investigate any suspected unlawful, fraudulent or improper activity, including, without limitation, granting Vividjoan access to any password-protected portions of your Account.
   If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
4. Fees and Purchase Terms
   4.1. Purchases
   When conducting online purchases with Vividjoan.com, you must provide true, accurate, and complete information about yourself and provide a non-fraudulent means of payment. If you provide any personal or financial information that is untrue, inaccurate, or incomplete, or if Vividjoan has reasonable grounds to suspect that the information you provide is untrue, inaccurate, or incomplete,Vividjoan has the right to void related financial transactions, to revoke all associated software licenses acquired via such transactions, and to refer to appropriate authorities the details of such incidents.
   In the Service you may purchase, with "real world" money, a limited, personal, non-transferable, non-sublicensable, revocable license to use (a) "virtual currency", including but not limited to virtual cash or diamonds, all for use in Vividjoan games; (b) "virtual in-game items" (together with "virtual currency", "Virtual Items"); and (c) other goods or services ("Merchandise"). You are only allowed to purchase Virtual Items from us or our authorised partners through the Service, and not in any other way.
   Vividjoan may manage, regulate, control, modify or eliminate Virtual Items and/or Merchandise at any time, with or without notice. Vividjoan shall have no liability to you or any third party in the event that Vividjoan exercises any such rights.
   The transfer of Virtual Items and Merchandise is prohibited except where expressly authorized in the Service. Other than as expressly authorized in the Service, you shall not sell, purchase, redeem or otherwise transfer Virtual Items or Merchandise to any person or entity or attempt any of the aforesaid, including but not limited to Vividjoan, another user or any third party.
   ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE,UNLESS OTHERWISE AGREED.
   The provision of Virtual Items for use in Vividjoan games is a service provided by Vividjoan that commences immediately upon acceptance by Vividjoan of your purchase.
   4.2. Payment of Fees
   You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you (including telecommunications and other costs and expenses that may arise from the use of authorized items). Vividjoan may revise the pricing for the goods and services offered through the Service at any time. YOU ACKNOWLEDGE THAT VIVIDJOAN IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.
   4.3. Subscription Terms
   Where Vividjoan offers a subscription to a recurring payment plan for Services including Virtual Items, you agree that by purchasing a subscription, you request immediate performance – that is you request us to commence the subscription as soon as your initial payment is processed. Your subscription will automatically renew in the time period selected by you without notice until you cancel. You authorize us to store your payment method and to automatically charge your payment method every time period you selected until you cancel. We will automatically charge you the then-current rate for your plan, plus applicable taxes every charging cycle upon renewal until you cancel.
   Vividjoan may change your plan’s rate for the time period selected by you for the renewal term, and we will notify you of any rate change with the option to cancel. If the applicable taxes (or other included tax or duty) changes during your term, we will accordingly adjust the tax-inclusive price for your plan on your next billing date. We may also change the items or services included in your subscription in our sole discretion.
   If your primary payment method fails we may suspend your subscription. You can edit your payment information anytime in the payment page settings.
   Your payment method may be charged $1 (or another nominal charge) which will be refunded within 3-5 business days. This charge is to validate your payment method only.
   Cancellation Terms 
You can cancel your subscription anytime in the Payments settings page of the applicable game.  Your already processed payment is non-refundable, and your subscription service will continue until the end of that billing period.
   Right of Withdrawal

If you live in a county in the European Economic Area or in the United Kingdom, then at any time within 14 days following your purchase of a subscription, you may withdraw from that purchase. This right of withdrawal will expire at the end of this 14 day period.
   This right of withdrawal does not apply to renewals of an existing subscription and does not apply to the purchase of Virtual Items.
   To withdraw from a subscription, you must send a clear written communication of your decision before the end of the 14 day withdrawal period.
   If you purchased the subscription through a third-party retailer (like Apple or Google), then you should send this communication to them and they will carry out this refund. You can request a refund from Apple (here) and you can request a refund form Google (here).
5. Refunds
   If you give your account or payment details to someone else, appear to be abusing our policies, or don’t protect your account with authentication, we usually can’t issue a refund.
   In case of refund, payment processor's standard terms and conditions regarding refunds will apply. User refunds are exclusive of taxes previously charged to users for product purchases.
   5.1. Special refund regulation for Google Play
   If the purchase isn’t what you expected, doesn’t work, or you don’t want it any more, you can:
   Request a refund on the Google Play website. If it’s less than 48 hours since you bought an app or made an in-app purchase, you can request a refund through Google Play.
   5.2. Special refund regulation for AppStore
   You can report to Apple a problem with any purchase that you've made using the link http://reportaproblem.apple.com/.  If technical problems prevent or unreasonably delay delivery the Game, your exclusive and sole remedy is either replacement of the Game or refund of the price paid, as determined by Apple. From time to time, Apple may refuse a refund request if Apple finds evidence of fraud, refund abuse, or other manipulative behavior. Please see https://support.apple.com/  for more information .
6. Updates to the Service
   You understand that the Service is an evolving one.Vividjoan may require that you accept updates to the Service and to Vividjoan's games you have installed on your device or computer. You acknowledge and agree that Vividjoan may update the Service and Vividjoan games, with or without notifying you. You may need to update third party software from time to time in order to receive the Service and play Vividjoan games. All problems encountered during the use of the Service, including those with regard to Your Account, can be reported to Vividjoan when the problem is encountered vividjoangames@gmail.com.
7. Disclaimer of Warranties
   WITHOUT LIMITING VIVIDJOAN'S LIABILITY UNDER SECTION 7 BELOW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.VIVIDJOAN DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE GAME OR THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. ALL DOWNLOADING AND USING ANY OF THE SOFTWARE OR SERVICES OFFERED ON THE WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU ARE SOLELY RESPONSIBLE FOR ALL DAMAGE TO YOUR DEVICE SYSTEM, LOSS OF DATA, OR OTHER HARM THAT RESULTS FROM SUCH ACTIVITIES.
   Some jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above disclaimers may not apply to you.
8. Limitation of Liability; Sole and Exclusive Remedy; Indemnification
   TO THE MAXIMUM EXTENT PERMITTED BY LAW, VIVIDJOAN SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES (HOWEVER SUCH LOSSES ARE QUALIFIED), ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OF SERVICE OR THE SERVICE ITSELF, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT VIVIDJOAN HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT NOT PROHIBITED BY LAW, VIVIDJOAN SHALL NOT BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID TO VIVIDJOAN IN ACCORDANCE WITH THESE TERMS OF SERVICE IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT A CLAIM. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID ANYTHING TO VIVIDJOAN DURING SUCH TIME PERIOD, YOUR SOLE REMEDY (AND VIVIDJOAN'S EXCLUSIVE LIABILITY) FOR ANY DISPUTE WITH VIVIDJOAN IS TO STOP USING THE SERVICE AND TO CANCEL YOUR ACCOUNT.
   NOTHING IN THESE TERMS OF SERVICE SHALL AFFECT THE STATUTORY RIGHTS OF ANY CONSUMER OR EXCLUDE OR RESTRICT ANY LIABILITY RESULTING FROM GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF VIVIDJOAN OR FOR DEATH OR PERSONAL INJURY ARISING FROM ANY NEGLIGENCE OR FRAUD OF VIVIDJOAN.
   You agree to indemnify, defend and hold Vividjoan (and our officers, directors, agents, subsidiaries, joint ventures and employees) harmless from any claim, demand, damages or other losses, including reasonable attorneys' fees, asserted by any third-party resulting from or arising out of your use of the Service, or any breach by you of these Terms of Service, however the foregoing does not apply if the infringement of rights is not attributable to your intentional or negligent behavior.
9. Dispute Resolution and Attribution
   IF A DISPUTE ARISES BETWEEN YOU AND VIVIDJOAN, WE STRONGLY ENCOURAGE YOU TO FIRST CONTACT US DIRECTLY TO SEEK A RESOLUTION.
   9.1. Pre-Arbitration Claim Resolution
   For all Disputes, whether pursued in court or arbitration, you must first give Vividjoan an opportunity to resolve the Dispute. You must commence this process by written notification to the Vividjoan at 1015 GEYLANG EAST AVENUE 3#02-131GEYLANG EAST INDUSTRIAL ESTATE, SINGAPORE.That written notification must include (1) your name, (2) your address, (3) a written description of your Claim, and (4) a description of the specific relief you seek. If Vividjoan does not resolve the Dispute within 45 days after it receives your written notification, you may pursue your Dispute in arbitration. You may pursue your Dispute in a court only under the circumstances described below.
   9.2. Exclusions from Arbitration/Right to Opt Out
   Notwithstanding the above, you or Vividjoan may choose to pursue a Dispute in court and not by arbitration if (a) the Dispute qualifies, it may be initiated in small claims court; or (b) YOU OPT-OUT OF THESE ARBITRATION PROCEDURES WITHIN 30 DAYS FROM THE DATE THAT YOU FIRST CONSENT TO THIS AGREEMENT (the “Opt-Out Deadline”). You may opt out of this Provision by mailing written notification to Vividjoan at 1015 GEYLANG EAST AVENUE 3#02-131GEYLANG EAST INDUSTRIAL ESTATE, SINGAPORE. Your written notification must include (1) your name, (2) your address, and (3) a clear statement that you do not wish to resolve disputes with Vividjoan through arbitration. Your decision to opt-out of this Provision will have no adverse effect on your relationship with Vividjoan. Any opt-out request received after the Opt-Out Deadline will not be valid and you must pursue your Dispute in arbitration or small claims court.
10. Severability
    You and Vividjoan agree that if any portion of these Terms of Service or of the Vividjoan Privacy Policy is found illegal or unenforceable, in whole or in part by any court of competent jurisdiction, such provision shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of the terms, which shall continue to be in full force and effect.
11. General Provisions
    11.1. Assignment
    Vividjoan may assign or delegate these Terms of Service and/or the Vividjoan Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Policy without Vividjoan's prior written consent, and any unauthorized assignment and delegation by you is ineffective.
    11.2. Supplemental Policies
    Vividjoan may publish additional policies related to specific services such as forums, contests or loyalty programs. Your right to use such services is subject to those specific policies and these Terms of Service.
    11.3. Entire Agreement
    These Terms of Service, any supplemental policies and any documents expressly incorporated by reference herein (including the Vividjoan Privacy Policy), contain the entire understanding of you and Vividjoan, and supersede all prior understandings of the parties hereto relating to the subject matter hereof, whether electronic, oral or written, or whether established by custom, practice, policy or precedent, between you and us with respect to the Service.
    11.4. No Waiver
    The failure of Vividjoan to require or enforce strict performance by you of any provision of these Terms of Service or the Vividjoan Privacy Policy or failure to exercise any right under them shall not be construed as a waiver or relinquishment of Vividjoan's right to assert or rely upon any such provision or right in that or any other instance.
    The express waiver by Vividjoan of any provision, condition, or requirement of these Terms of Service or the Vividjoan Privacy Policy shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.
    Except as expressly and specifically set forth in this these Terms of Service, no representations, statements, consents, waivers, or other acts or omissions by Vividjoan shall be deemed a modification of these Terms of Service nor legally binding, unless documented in physical writing, hand signed by You and a duly appointed officer of Vividjoan.
    11.5. Notices
    We may notify you via postings in Game, and via e-mail or any other communications means to contact information you provide to us.
    11.6. Equitable Remedies
    You acknowledge that the rights granted and obligations made under these Terms of Service to Vividjoan are of a unique and irreplaceable nature, the loss of which shall irreparably harm Vividjoan and which cannot be replaced by monetary damages alone so that Vividjoan shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety or proof of damages) in the event of any breach or anticipatory breach by you.
    You irrevocably waive all rights to seek injunctive or other equitable relief, or to enjoin or restrain the operation of the Service or any Vividjoan game, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Service or any content or other material used or displayed through the Service and agree to limit your claims to claims for monetary damages, limited by Section 7 (if any).
    11.7. Force Majeure
    Vividjoan shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of Vividjoan, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond Vividjoan's control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.
12. Contact us

Please feel free to contact us via vividjoangames@gmail.com for any suggestion or assistance.